CONTACT US

At Qices, customer satisfaction is our priority. Whether you need assistance with an order, have product inquiries, or need styling recommendations, our team is here to help.

📩 Get in Touch with Us

1. Email Support

For inquiries related to orders, shipping, returns, or general questions, contact us via email:
📧 contact@qices.com

Our team responds within 24-48 hours on business days.

2. WhatsApp Support (Fast & Convenient)

Need quick support? Message us on WhatsApp for order assistance or general inquiries:
📱 +44 7462 056746 

3. Instagram Direct Message (DM) Support

We offer real-time support on Instagram, making it easy to ask about products, track orders, or get styling advice.
📸 Instagram: @qicesitaly

Simply send us a DM, and our team will assist you as soon as possible.

4. Business Hours

Our customer support team is available:
🕒 Monday – Friday: 9:00 AM – 6:00 PM (GMT)
🕒 Saturday – Sunday: Limited support via Instagram DMs and WhatsApp messages.

FAQs & Self-Service Help

Before reaching out, check our [FAQs section], where you can find answers about:
✔ Order tracking
✔ Shipping & delivery times
✔ Returns & exchanges
✔ Jewelry care instructions


We’re always happy to assist you! Don’t hesitate to reach out—we love hearing from our customers and making your Qices experience exceptional.

✨ Qices Team ✨

Opening hours

Monday to Friday 9am to 9pm (GMT)
Saturday 10am to 6pm
Sunday 10am to 4pm