PRIVACY POLICY

INTRODUCTION

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Qices.com (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device or computer that often include an anonymous unique identifier. Learn more about cookies and how to disable them: www.allaboutcookies.org.

  • Log Files – Track actions occurring on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and other payment methods), email address, and phone number. This information is referred to as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information collected to fulfill orders placed through the Site, including:

  • Processing payment information

  • Arranging for shipping

  • Providing invoices and/or order confirmations

  • Communicating with you regarding your order status

  • Screening our orders for potential risk or fraud

  • When in line with the preferences you have shared with us, providing promotional or advertising materials related to our products or services.

We use the Device Information to help us screen for potential risk and fraud (particularly your IP address) and generally to improve and optimize our Site by generating analytics about how our customers browse and interact with the Site.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your information, as described above. For example:

  • We use Google Analytics to understand how customers use our Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s (NAI) educational page: Understanding Online Advertising.

You can opt-out of targeted advertising by using the links below:

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details provided below.

Additionally, we note that for European residents, we process your information to fulfill contracts we might have with you (such as an order) or to pursue our legitimate business interests as listed above. Please also note that your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us via:

📧 Email Support: contact@qices.com
📱 WhatsApp Support: +44 7462 056746 (WhatsApp only, no phone calls)
📸 Instagram DM Support: @qicesitaly

We are committed to protecting your privacy and ensuring a safe shopping experience with Qices!