SHIPPING POLICY

WE OFFER FREE WORLDWIDE SHIPPING!

At Qices, we proudly ship to all countries worldwide. Our goal is to ensure that your order reaches you in the most timely and secure manner possible. Below, you will find all details regarding our shipping process, estimated delivery times, and important policies.

SHIPPING TIMES

🚨 Please note: Processing time could take up to 3 business days.

📢 COVID-19 Notice: Some packages may experience a 1-2 week shipping delay due to disruptions in global logistics networks. Additionally, our ability to offer Free Shipping to some regions may be affected. For faster and guaranteed delivery, private couriers are available at checkout.

REGIONS & ESTIMATED DELIVERY TIMES

📍 NORTH AMERICA

  • USA: 9-15 Business Days

  • Canada: 7-15 Business Days

  • Mexico: 8-15 Business Days

📍 EUROPE

  • United Kingdom: 7-15 Business Days

  • Ireland: 10-15 Business Days

  • Germany: 7-15 Business Days

  • Switzerland, Sweden, Belgium & Denmark: 7-15 Business Days

  • France: 7-15 Business Days

  • Italy: 5-15 Business Days

  • Rest of Europe: 5-15 Business Days

📍 AUSTRALIA & OCEANIA

  • Australia: 4-12 Business Days

  • New Zealand: 4-12 Business Days

📍 AFRICA

  • South Africa: 6-12 Business Days

  • Rest of Africa: 10-20 Business Days (Local Post)

📍 ASIA

  • Singapore: 7-10 Business Days

  • Malaysia: 6-12 Business Days

  • United Arab Emirates: 7-12 Business Days

  • Saudi Arabia: 7-12 Business Days

  • Rest of Asia: 10-15 Business Days (Local Post)

📍 SOUTH AMERICA

  • All of South America: 10-20 Business Days (Local Post)

🚫 COUNTRIES WE CURRENTLY DO NOT SHIP TO

Due to global shipping restrictions, we cannot currently ship to the following countries:

Curaçao, Guernsey, Dominican Republic, Guadeloupe, Aruba, Barbados, Bolivia, Martinique, Palestinian Territories, Peru, Sint Maarten, Jersey, Fiji, French Polynesia, Maldives, Myanmar (Burma), New Caledonia, Bahamas, Bermuda, Cayman Islands, Chile, Costa Rica, Ecuador, Guatemala, Jamaica, Trinidad & Tobago, Turks & Caicos Islands, Puerto Rico, Guam, Honduras, Mauritius, India, Bhutan, Papua New Guinea, Paraguay, Argentina, Timor-Leste, Egypt, Venezuela, Andorra, El Salvador, Sri Lanka, Kenya, Uruguay, Nigeria, Colombia, Uganda, Nicaragua, Afghanistan, Algeria, Armenia, Botswana, Cook Islands, Faroe Islands, Gambia, Georgia, Ghana, Gibraltar, Greenland, Iraq, Jordan, Kazakhstan, Malawi, Moldova, Montenegro, Mozambique, Namibia, Nepal, Seychelles, Tanzania, Tunisia, Zambia, Zimbabwe, Panama, Brunei, Macao SAR China, Somalia, Cameroon, Kosovo, Morocco, Pakistan, Bangladesh, Suriname, Guyana.

🚨 If your country is on this list, we sincerely apologize and will notify customers once shipping to these destinations is available.

📦 HANDLING & ORDER PROCESSING

  • Processing Time: All orders are typically processed and dispatched within 1-3 business days from our warehouse.

  • Tracking Information: All orders will include tracking from dispatch to delivery.

  • Secure Packaging: We use durable packaging to ensure your purchase arrives safely and undamaged.

Important: Qices is not responsible for delays, lost, or damaged shipments. While we will assist in tracking lost parcels, we are not responsible for orders shipped to incorrect or invalid addresses.

CUSTOMS, IMPORT DUTIES & TAXES

  • Qices is not responsible for any customs, duties, or import charges incurred upon delivery. These charges are determined by your country’s customs office and are the responsibility of the customer.

🚨 We recommend checking with your local customs office for more information on potential charges before placing an order.

CONTACT US

If you have any questions regarding shipping, order tracking, or delivery, feel free to contact us:

📧 Email Support: contact@qices.com
📱 WhatsApp Support: +44 7462 056746 
📸 Instagram DM Support: @qicesitaly

Our team is here to assist you and ensure your order arrives smoothly! ✨